EMCC Accredited Coach & Mentor

A space where you
are received,
exactly as you are.

Without apology. Without having to explain yourself.
Just space, for you.

Whether you're navigating burnout, moral injury, or the relentless pressure of leading in a system under strain — or simply ready to think clearly for once — I'm here. Not to fix you. To receive you.

Nordeya Gilbert — founder of Receiving You, EMCC Accredited Coach
In Nordeya's words

"I've been in the rooms you're sitting in. That's not a metaphor."

EMCC Accredited Coach
21 Years NHS Leadership
MA in Education
TCM Accredited Mediator
ICO Registered
Nordeya Gilbert — EMCC Accredited Coach and NHS leader
"I know what it's like to carry the weight of a demanding role. I know what it feels like to find a way through."
About Nordeya

I've been in the rooms you're sitting in.

For 21 years I worked as a Nurse Manager in the NHS, leading teams through relentless pressure and holding space for others in crisis, often at the cost of looking after myself. When a leader tells me they're exhausted, or experiencing the specific distress of moral injury: knowing exactly what their patients or team need but being systemically unable to provide it, I'm not nodding along politely. I understand it from the inside.

I bring that lived experience together with my EMCC accreditation, TCM mediation training and MA in Education, so coaching with me isn't just empathetic. It's rigorous, ethically supervised, and shaped by a real understanding of how people actually change, not just their behaviour on the surface.

I work with people who are ready to invest in themselves. Not because they're failing, but because they know they're capable of more. If that's you, I'd love to talk.

The name Receiving You was given to this practice by a client, Aleksandra Horwood, founder of a wellbeing academy, who experienced Nordeya's coaching before the business existed. She saw what it was before Nordeya had the words for it herself.

Who I work with

You don't have to figure this out alone.

I work with people who are talented, committed and quietly struggling. People who spend their lives holding space for others, and are ready to have someone hold space for them.

🏥

Healthcare professionals

NHS staff, Matrons and clinical leads caught in the vice between executive targets and front-line collapse. I've lived it. You don't have to explain it. I already understand.

💼

Leaders and managers

People stepping up, managing change, or leading through uncertainty, and who want to lead with greater confidence, clarity and authenticity.

Women in leadership

Women growing into senior roles who want to lead without losing themselves, finding their voice, their boundaries, and their vision.

🌱

Professionals feeling stuck

Anyone at a turning point, ready to reconnect with what matters, stop putting themselves last, and move forward with intention.

🎯

Clinical-to-leadership transition

Clinicians promoted into management who were never taught how to lead people or navigate bureaucracy. I've made that transition. I can help you make it well.

Services

Coaching shaped around you.

All sessions are held online via video call and are tailored to your goals, pace and schedule. Not sure which is right for you? The discovery call will help us work that out together.

Starter

Clarity package

Three focused sessions to cut through the noise. Ideal if you're feeling stuck and want direction, fast. We identify what's getting in the way and how to move forward, without apology and without pressure.

From £450 / 3 sessions

Individual sessions from £150 · packages tailored to you

Start with clarity
Ongoing

Monthly coaching

Two sessions per month for continued growth and accountability. For leaders who want a regular, protected space to reflect, recalibrate and keep moving forward with intention.

From £285 / month

2 sessions per month · ongoing support

Set up ongoing support

All fees are guide prices. Packages are tailored to your circumstances. Individual sessions from £150 per hour. Corporate and organisational rates differ. Book a free discovery call and we will find the right arrangement for you.

Working with organisations

Supporting teams, not just individuals.

My work doesn't stop at one to one. Alongside individual clients I work directly with NHS Trusts, Integrated Care Boards and healthcare leadership teams who want to invest in their people in a structured, meaningful way.

Organisations commission this work to achieve measurable outcomes:

  • Reducing leadership burnout and turnover in high-pressure clinical environments
  • Supporting leaders transitioning from clinical to management roles
  • Rebuilding psychological safety and improving NHS Staff Survey engagement scores
  • Helping leaders digest 360° feedback and meet NHS Leadership Framework competencies
  • Resolving workplace conflict before it reaches formal proceedings

If your team is navigating change, conflict, or sustained pressure, get in touch. I'll listen first, and we'll work out together what might actually help.

All sessions are delivered online as standard. For organisational clients, in-person sessions and on-site facilitation can be arranged. Please mention this when you get in touch and we will discuss what works best for your team.

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Action learning sets

Structured, confidential peer groups where leaders work through real challenges together, a proven mechanism for processing 360° feedback, building psychological safety and meeting NHS Leadership Framework competencies.

From £400 per set
Programme pricing available

🤝

Workplace mediation

When relationships break down or conflict affects your team's performance and wellbeing, mediation offers a confidential, structured path to resolution, without the cost of formal proceedings.

From £650 half day
£1,200 full day + VAT

Interested in bringing coaching, facilitation or mediation into your organisation? I offer a free initial conversation to understand your situation before proposing anything.

Get in touch
How it works

Simple, supportive, at your pace.

Getting started is easier than you might think. There is no commitment, no pressure. Just a conversation between two people.

1

Book a free discovery call

A relaxed 30-minute conversation to talk about where you are, what you need, and whether working together feels right. No pitch. No pressure. Just a conversation.

2

We shape your coaching

Together we agree on a package and approach that suits your goals, your schedule and your life. Everything is tailored. There is no one-size-fits-all here.

3

You start to move forward

We meet regularly, we think together, and gradually, sometimes quickly, things shift. Clients often say they can't believe the difference a few sessions make.

Testimonials

In their own words.

Real words from people I've had the privilege of working with.

"
A founding story
"As the founder of a wellbeing academy, my entire life is dedicated to holding space for others. When I faced a season of profound grief, self-doubt and overwhelming pressure, I realised I had nowhere to safely put my own weight down. Nordeya provided the rare, radical space I didn't even know I was starved for. For the first time, I didn't have to be the expert or the leader. I was simply received, exactly as I was. Her coaching didn't just give me clarity. It permitted me to be human again."
AH
Aleksandra Horwood
Founder, Wellbeing Academy
Aleksandra also gave Receiving You its name. She saw something in Nordeya's coaching before Nordeya had words for it herself.
★★★★★
"She has a unique way of guiding you beyond surface-level reflections, encouraging you to dig deeper, challenge your thinking, and gain a greater understanding of yourself. I developed a stronger sense of self-awareness, confidence, and belief in my own abilities. I would highly recommend her to anyone looking to invest in their own development."
CJ
Carol Johnson
ECMO Sister, Critical Care
★★★★★
"At one point in my career, I felt overwhelmed, juggling multiple responsibilities and struggling to find clarity on how to effectively manage work, studies, and family life. I was determined to achieve a better balance. When coaching was introduced to me, I took the opportunity albeit with some initial hesitation, and I am truly grateful that I did. Through the support of my coach, I was able to reflect and think in ways I had not explored before. This process helped me realise that I had been neglecting both myself and my family, as I was working long hours during the day and studying late into the night. Following the coaching sessions, I reassessed my priorities and began to intentionally block out time to create a healthier work–study–life balance. This shift has made a significant difference in my overall wellbeing and effectiveness. I would highly recommend coaching to anyone looking to gain clarity around their career, work, or personal life. Thank you, Nordeya, for providing such a valuable coaching service especially when I initially doubted how much I would benefit from it."
RA
Ronke A
★★★★★
"Working with Nordeya Gilbert has been incredibly valuable for my growth as a Practice Educator and Action Learning Facilitator. Observing her coaching sessions provided me with greater clarity, strengthened my confidence, and enhanced my ability to deliver coaching sessions to postgraduates, and support Action Learning effectively. Nordeya's engaging content and varied teaching methods gave me opportunities to practice, reflect, and refine my own coaching approach. Her ability to create a safe, supportive, and non-judgemental space encouraged meaningful reflection and helped me identify practical solutions to challenges I was facing. Through her coaching, I have grown both professionally and personally. I would highly recommend Nordeya to anyone seeking a coach who is knowledgeable, empowering, caring and genuinely committed to helping others achieve their potential."
KW
Keisha Wilson-Hepburn
Practice Educator
★★★★★
"For the past year I faced significant challenges including long-term illness and personal difficulties which left me feeling physically exhausted, emotionally drained and unsure of how to move forward. Then I met Nordeya. Through compassionate listening, honest conversations and tailored coaching she helped me regain clarity, confidence and direction. For the first time in years I felt truly heard without judgement. Every session was personalised to my unique situation, helping me overcome obstacles, reconnect with myself and focus on meaningful goals. Today I feel stronger, more organised and excited about the future. Most importantly, I feel like I'm finally moving towards genuine happiness. Working with Nordeya has been a life-changing experience and I cannot recommend her highly enough."
LD
Lex Dow
★★★★★
"After a series of turbulent life events, I received coaching for an overwhelming loss of confidence in my career abilities. Nordeya's calm, direct and experienced approach enabled me to gain real go-to strategies, with the tools to revisit them whenever needed. This has resulted in my successfully reentering the corporate world after a long hiatus. Thank you."
LM
Leana M.
Area Manager, Medical Sales
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